Our features

TrueCaptions is designed to make phone conversations easy, accurate, and accessible for people with hearing loss.

TrueCaptions features

Key features

Explore the tools that make TrueCaptions simple, secure, and effective – everything you need for clear, accessible conversations on your mobile phone.

  • One-tap call launch

    Make or receive calls with a single tap from the app. No complicated steps

  • Customizable caption display

    Adjust font size, color, background contrast, and caption speed for better readability

  • Real-time captions

    Instantly displays what the caller is saying with minimal delay using advanced ASR (automatic speech recognition)

  • Save transcripts on your device

    Keep a copy of your captioned conversations directly on your phone - fully private and stored only on your device for future reference. You can delete saved transcripts at any time from your app history.

  • Private and secure

    100% AI-powered captions. No human relay operators involved. Calls are never recorded or stored without consent

  • Expected to be free for eligible users

    TrueCaptions is intended to be offered at no cost to eligible users through the FCC’s TRS program, pending final certification.

What makes TrueCaptions better

TrueCaptions offers a simple, seamless calling experience - without bulky hardware or outdated limitations.

With accurate, near real-time captioning, users can follow conversations clearly and completely — no guessing, no repeating. TrueCaptions helps build confidence during calls with friends, family, and healthcare providers.

What makes TrueCaptions better
TrueCaptions home phone

TrueCaptions home phone

The TrueCaptions phone displays real-time captions on a simple, easy-to-use screen. Designed for home use, it works just like a regular landline — but with the added clarity of on-screen captions for every conversation.

TrueCaptions mobile app

TrueCaptions mobile app

The TrueCaptions phone displays real-time captions on a simple, easy-to-use screen. Designed for home use, it works just like a regular landline — but with the added clarity of on-screen captions for every conversation.

FAQ

Coming soon: Try TrueCaptions Mobile

Take calls on the go and catch every word with mobile caption phone service

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